Tuesday, June 10, 2008

Hacked

For those of you who haven't heard about it, I was recently hacked. Some lowlife managed to steal my ID and Password and log onto my character. What happened was on May 31st/June 1st, I logged off in Kuftal Tunnel around 1am PST. The next day, I tried to log on around 11-11:30am and it said my ID and Password were wrong. After a few more tries I began to worry. I asked a friend to do a /search for my name and low and behold there I was online...in Whitegate. I was furious and when my friend messaged my character, whoever it was logged off. After that it took me around 2 hours to get a hold of a GM and suspend my account, but alas, the damage had already been done. It took them a week to investigate the problem and when I was able to log on, my character was raped. The asshole was on NIN with all my Speed gear on, (AF+1, Sprinters boots, and even BLM sub for Warp) so he could go back and forth faster while stealing my gear. He managed to take everything I own besides a few stacks of COR cards. He left me with just my Rare/Ex stuff besides my Osode of course. All my AF, AF+1, AF2, and Sky/Sea gear are in tact, but all my weapons, armor for all my jobs, and other valuables are gone. I was thinking "Hmm, how can I find out who did this?" So I went to the AH and checked my delivery box and saw that player named Odidongbei had sent himself 24,425gil but never picked it up. I promptly cancelled it and wrote down his name. Furthermore I wanted to see if he sold any of my stuff so I went to FFXI AH.com and searched his name. Out of the 6-8 things he had up, 6 were items that were stolen from me, including my Hagun, Peacock Charm, Chiv Chain, etc. I checked my mules as well and I saw that he stole my Jujutsi Gi, Spirit Torque, and another item as well. However that was it, he left the rest of my random gear either because he ran out of time because of the suspension, or because he didn't want the rest. My 3rd mule was untouched as far as I can tell.

Anyway, after a LOT of drama from GM's, I finally got through to them and they said that to do a rollback would take another 7 days so here I am still waiting. A friend of mine, Glacian, also had this happen to him. Aparently it has been happening to a lot of people because of a recent Flash player hack where they can copy your registry over into their computers. Square Enix has been busy nonstop trying to fix all these hacks, but still they are impossible to get a hold of. I've been playing this game since day 1 it was released in the USA on PC and their customer support is just horrible. They offer next to no assistance on weekends (which oddly enough is when most people play the game right?) and that forces players to wait out their problems until Monday, only to find out that the Playonline Hotline is busy....all day. Then they place a GM call, as I did with my girlfriends character Saoirse, only to wait 6hours for a response. This is frustrating beyond belief.

After talking to a few people who have had rollbacks done, I do not know what to expect. Some say that all they got back were their rare/ex stuff and that was all that was saved to the servers. If that is the case, then I am screwed, for that is all I have at the moment. Sure that was the hard to get stuff, but literally ALL of my stuff that isn't Rare/ex is gone. When I talked to the GM, they said that gil, items, and gear would be restored upon rollback and that everything will be back to normal. I somehow find that hard to believe. GM's have really let me down recently. However the other night I logged on to Playonline, which was in a weird mode because my account was frozen for rollback, and ended up in a GM chat. The GM I spoke to was really nice and sympothized with me. He even explained the recent outbreak of hacks and showed his genuine concern for me. He went on to say how people like this are an abomination and that he is saddend to see a player such as myself with a long standing commitment to the game, screwed over like this. The people that did this have no souls. The GM made me feel better and assured me that the rollback should work and even went on to explain why it takes them 7 days to do it. Apparently they are just the middle men and all of the rollback takes place on the Japanese servers, so the GM's have to document everything they can and then that is sent out to another office who then translates it and does their own mini investigation. So much work for such a little thing to do. The first 7 day investigation was simply to determine if the account I spoke of, was indeed mine -_-.

Anyway that is what has been happening recently. I've been biding my time away with Assassin's Creed, GTAIV, and Eternal Sonata. However I really want to come back to the game and I really hope I can. Assuming what the rollback does for me though, will determine if I decide to stay in Vana'Diel. This experience has been horrible and my sympothy goes out to any who have been affected by this malicious hack.

PS: I MISS SALVAGE! Dx Although I don't miss going as THF! /stare Ringthree >.>;'